Privacy Policy

At Northlight Sale Store, we believe that trust is the foundation of every joyful holiday tradition. Just as we carefully curate each Christmas ornament and wrap each gift with care, we are deeply committed to protecting your personal information with the highest standards of security and transparency. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring your shopping experience remains magical, secure, and focused on the season’s cheer.

1. Who We Are & Our Commitment to You

Our website, twinklexmasdecor.com, is operated by Northlight Sale Store, located at 6040 West Kings Avenue, Glendale, US 85306. We serve a global family of holiday enthusiasts—families, hosts, and celebrants who value classic charm, curated festive aesthetics, and a seamless shopping experience. Our commitment to your privacy is as integral as our commitment to providing beautiful Christmas Decorations, Trees, Ornaments, and Dining essentials.

2. Information We Collect

To process your orders, personalize your experience, and serve you better, we collect the following types of information:

• Personal Identifiers: Name, billing and shipping address, email address, and telephone number provided during checkout or account creation.
• Payment Information: Transaction details when you use Visa, MasterCard, JCB, or PayPal. Please note, we do not store full credit card numbers on our servers. Secure payment processors handle this data.
• Order Details: Products purchased (e.g., Christmas Outfits, Wrapping Paper, Ornaments), order history, and preferences.
• Technical & Usage Data: IP address, browser type, device information, pages visited on our site, and how you interact with our content, collected via cookies and similar technologies.
• Communication Data: Any correspondence with our festive-spirited customer care team via email ([email protected]).

3. How We Use Your Information

Your data helps us create a friction-free journey from cart to celebration:

• To process and fulfill your orders for Christmas Decorations, Trees, Dining & Entertaining items, and more.
• To communicate with you regarding order confirmations, shipping updates, and customer service inquiries.
• To improve our website, product offerings, and overall shopping experience based on user preferences and behavior.
• To prevent fraud and ensure the security of our payment systems, in line with our commitment to a “secure & joyful checkout.”
• To comply with legal obligations and enforce our terms of service.

We do not use your personal information for automated decision-making or profiling.

4. Sharing and Disclosure of Information

We treat your data with the same protective care we use to pack a National Tree Company centerpiece. We only share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in payment processing (Visa, MasterCard, JCB, PayPal), order fulfillment, shipping carriers, and IT services. They are contractually bound to protect your data.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction, with notice provided.
• International Orders: As we ship globally (excluding a few remote regions), your shipping address and order details will be shared with logistics partners to deliver your holiday cheer. Please note that customs authorities may require information as per local regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Storage and Security

Your security is our priority. We implement robust technical and organizational measures to protect your data:

• Data is stored on secure servers with limited access.
• We use industry-standard encryption (SSL) for data transmission during checkout.
• Regular security assessments are conducted to safeguard against unauthorized access, alteration, or destruction.
• While we strive to protect your data, no online transmission is 100% secure. We encourage you to use strong passwords and protect your login details.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights and Choices

As a valued member of our global holiday family, you have rights regarding your personal data:

• Access & Correction: You may request access to the personal data we hold about you and ask for corrections if inaccurate.
• Deletion: You may request deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: You may opt out of marketing communications at any time by using the unsubscribe link in our emails.
• Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.
• Restrict Processing: You may request restriction of processing under certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, consistent with applicable laws (including GDPR for EU residents and CCPA/CPRA for California residents).

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences (like items in your cart) and understand how you explore our collections of Christmas Ornaments, Outfits, and Trees.

• Essential Cookies: Required for site functionality, such as secure checkout and account login.
• Analytics Cookies: Help us understand how visitors use our site, allowing us to improve design and product curation.
• Preference Cookies: Remember your settings for a more personalized experience.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

8. International Data Transfers

We serve customers worldwide (excluding a few remote regions). Your data may be processed and stored in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review it occasionally.