At Northlight Sale Store, we believe the magic of the holidays should be effortless from the moment you click “order” to the moment your beautifully curated dĂŠcor arrives. We understand that our festive-minded customers—families, hosts, and tradition-lovers—value their time and seek a seamless, joyful experience. That’s why we’ve crafted a delivery process that’s as reliable and stress-free as the holiday wonderland you’re creating at home.

Our Commitment to You

Just as we meticulously select each Wondershop™ ornament and National Tree Company centerpiece for quality and style, we are equally dedicated to ensuring your treasures reach you safely and promptly. Whether you’re across the United States or across the globe, our mission is to make the journey from our store to your doorstep delightful and dependable.

Order Processing: The First Step to Festivity

Once your order is placed, our team in Glendale springs into action! We carefully handpick and pack each item with the care it deserves.

  • Processing Time: All orders are processed within 1-2 business days. We work swiftly to ensure your holiday preparations stay on schedule.
  • Order Verification: You will receive an email confirmation with your order details as soon as your purchase is complete, followed by a shipping notification once your package is on its way.

Shipping Options: Tailored for Convenience & Value

We offer two clear and reliable shipping methods to suit your needs and budget, because unbeatable value shouldn’t end at checkout.

🚚 Option 1: Standard Shipping

  • Carrier: DHL or FedEx for reliable, tracked service.
  • Cost: A flat fee of $12.95.
  • Delivery Timeline: 10-15 business days after shipment. This efficient option is perfect when you’re planning your festive setup.

🎁 Option 2: Free Shipping

  • Carrier: EMS (Economy Mail Service).
  • Cost: COMPLETELY FREE on all orders over $50.
  • Delivery Timeline: 15-25 business days after shipment. This budget-friendly option lets you invest more in your holiday magic while we handle the delivery costs.

Perfect for stocking up on Christmas wrapping paper & supplies, ornaments, or completing your Christmas dining & entertaining set!

Shipping Destinations: Bringing Global Festive Spirit

True to our core value of spreading worldwide cheer, we ship globally! While we reach most corners of the world, please note that deliveries to some parts of Asia and a few remote regions may be subject to restrictions. The checkout process will automatically confirm availability for your specific location.

Please Note: Any applicable customs duties or import taxes are the responsibility of the recipient, as determined by the destination country’s regulations.

After Your Package Arrives: Our Happiness Guarantee

We stand by the quality of every hand-painted glassware piece and every premium artificial tree. If anything isn’t perfect, we’re here to help.

  • Returns & Exchanges: We accept returns and exchanges within 15 days of you receiving your order. Items must be in original, unused condition with all tags and packaging.
  • Simple Process: Initiate a return by contacting our friendly customer care team at [email protected]. We’ll guide you through the easy steps.

Questions About Your Order?

Our customer service team, based in Glendale, US, is dedicated to serving you with warmth and joy. For any delivery inquiries or assistance, please don’t hesitate to reach out.

Email: [email protected]

We’re here to ensure your Northlight Sale Store experience is completely magical.

With warmth and joy,

The Northlight Sale Store Team

6040 West Kings Avenue, Glendale, US 85306 • Serving the World with Holiday Cheer

Š Northlight Sale Store. All rights reserved.